Refund Policy
Not happy with your purchase? No problem!
We offer a 30-day risk-free money-back guarantee. If you aren’t in love with your purchase, just follow our protocol, and we'll give you a full refund.
Eligibility for Refunds:
-
To be eligible, the products must have been purchased from www.veryguda.com.
-
If 30 days have passed since your order was delivered, unfortunately, we cannot offer a refund or exchange.
How to Claim Your Money Back:
-
On the day your order is delivered, email us at verygudaofficial@gmail.com with the subject "Refund" or "30 Day Money-Back Guarantee" and include:
-
A detailed reason for the return
-
Pictures or a video of the product that support your reason
-
-
Upon approval, we will provide you with the address of the closest warehouse to return your item.
-
Once approved, please return the product (in its original packaging) via a trackable mail service to the address provided by our customer care representative.
-
Note: Incomplete, indecipherable, or illegible claims will be deemed invalid.
-
Important: The cost of postage for both sending and returning the product is the responsibility of the claimant and will not be refunded.
Once we receive the returned item, the full purchase price will be refunded to you.
Damaged Items:
If your item arrives damaged, please email us within 5 days of receiving your product at verygudaofficial@gmail.com with:
-
Photos of the damaged item
-
Your order number
Upon receipt of the damaged item, we will ship out a replacement if available. If a replacement is not available, we will issue a full refund.